Lead with what’s possible
A recent NY Times interview with Dan Rosensweig, CEO of Chegg, a firm that rents textbooks online and by mail, prompted me about the power of the entrepreneurial spirit. We're…
Let the public floggings continue ….
The flood of public embarrassments and public floggings never seems to end. Two of my most recent columns, Get it Right the First Time and The Keys to an Apology,…
Empower to the People!
I'm a big believer in the Ritz Carlton's program of providing a $2,000 allowance to empower their employees to enhance the "Guest Experience" ... and I think it's noteworthy that…
John Wooden: Words to live by
The simplest things in life are free ... and sometimes, it's the simple things that make so much sense. Here is the simple creed that John Wooden, famed UCLA basketball…
Let the laymen set the deal!
Once in awhile, it’s nice to see your advice echoed in the halls from someone like Warren Buffett. Since my early investment and venture capital days, I have promoted the concept of a simple “terms sheet” to set down the deal terms between the companies involved, making sure that the businessmen understand the business issues first.
Your attorneys serve an valuable role but it’s invaluable for both sides to be very clear about the business objectives (more…)