Can you put a lifetime on a 3×5 card?

Do you think you could distill a lifetime of experiences into a handful of sentences … so that when your grown children read them, they would hold them as dearly as they once held their teddy bears?

I’ve recently published several lists of “life lessons”, for lack of a better term, that keep coming my way from a variety of sources. These lists, scratched on the back of an envelope found in a plane crash, or tucked in a wallet for 50 years, are treasures because they’re personal … and each person believed he or she had captured the unique nature of their humanity.

[pullquote]Can you capture your life lessons on a 3×5 card?[/pullquote]

So, now come the Guideposts of business philosophy taken from the book, Marriott The J. Willard Marriott Story by Robert O’Brien. It’s longer than most … not a note card but still a single sheet of paper … maybe Willard did more than most? Some may seem old-fashioned, others a little harsh for the more indulgent company cultures of the 21st century … but most of them are rooted in sound business practices. Work your way past some of the pedestrian entries to uncover a few nuggets and valid reminders that you can add to your own list.

  1. Keep physically fit, mentally and spiritually strong.
  2. Guard your habits – bad ones will destroy you.
  3. Pray about every problem.
  4. Study and follow professional management principles. Apply them logically and practically to your organization. (more…)

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Vol 72: Seven Swing Thoughts to Overcome Adversity

“Thankfully, perseverance is a good substitute for talent” — Steve Martin

7 Swing Thoughts to Overcome Adversity

The recent 92nd PGA championship ended tragically for Dustin Johnson based on a questionable and controversial call. What virtually every observer, from fans to PGA champions, saw as a sandy area of the rough outside of the ropes was declared by rules officials as a sand trap even though spectators were standing in it. Under the rules of golf, that resulted in a two-stroke penalty because a player can’t ground his club in the sand. It cost him a chance to participate in a three-hole playoff for the trophy in one of golf’s four major championships.

It was heart-breaking to watch and even brought a roar of disapproval from the usually reticent golf crowd. For most casual observers, it’s a distinction without a difference  …  but in the rules-driven PGA tour, it was a judgment call without heart or soul. Mr. Johnson’s disappointment now competes with Armando Galaragga’s recent loss of a perfect game in baseball.

What do we do when we suffer a major disappointment, e.g., the loss of a major client we served so well or the departure of a valued employee to whom we thought we had extended every opportunity? (more…)

Continue ReadingVol 72: Seven Swing Thoughts to Overcome Adversity