Empower to the People!
I'm a big believer in the Ritz Carlton's program of providing a $2,000 allowance to empower their employees to enhance the "Guest Experience" ... and I think it's noteworthy that…
I'm a big believer in the Ritz Carlton's program of providing a $2,000 allowance to empower their employees to enhance the "Guest Experience" ... and I think it's noteworthy that…
Fast Company recently carried a brief piece which described how what appears to be a personal shortcoming may obfuscate a problem situation. In psychology, they call it the Fundamental Attribution…
Those of you who are willing to admit … or deserving … of wearing this crown have probably stumbled down the staircase more than once trying to exert your control over every fiber of the carpet beneath your feet.
Researchers have found that when test subjects are even subliminally exposed to the name of a person they believe is “controlling”, they unconsciously do the OPPOSITE of hard work. It seems that people value their freedom “so much so that even an unconscious memory of a controlling person stimulates a behavioral reaction.”
Combine this with The Productivity Paradox and the work done at Sony Pictures to focus more on employee energy management rather than time management, (more…)
No news flash here ... except that many of us share the frustration over the relentless flood of email that washes ashore 24/7. There is a nugget somewhere in various…
Many of you have seen articles about this general theme recently – in part a function of "The No A**hole Rule" published last year by Dr. Robert Sutton of Stanford…