Leading by Listening? What a concept!
... and, of course, who better to embody this powerful attribute than an orchestra conductor?Imagine listening like a conductor, appreciating every note and intonation ... recognizing that the bass section…
Featured Posts in the category of Accountability
Strategy is what you choose NOT to do!
By now, you know that the Sunday NY Times Corner Office series is oft-quoted here to highlight varying aspects of leadership that flow from Adam Bryant’s conversations with notable CEOs and business leaders.
This week he interviewed Drew Gilpin Faust, the first female President of Harvard University. Communication is a critical factor in her leadership style, and I can concur with the extraordinary importance this has in a university setting, having spent 6 months consulting with UCLA. The university community is a diverse governance conundrum with many cooks and few bottle washers, so communication is vital across all of the constituencies and leadership platforms. It’s no less important in your organization but the style required in a university setting sets a high standard for what’s required from all business leaders.
She also emphasizes the value of MBWA … the leadership tactic of “Management by Walking Around” mentioned often here. She also emphasizes (more…)
Vol 52 – Building a Business: Health Costs
The North Bay Business Journal, a publication of the New York Times, is a weekly business newspaper which covers the North Bay area of San Francisco – from the Golden Gate bridge north, including the Wine Country of Sonoma and Napa counties.
This page provides the Print-Friendly Version of the article, as published.
Any related materials or articles referenced in the column, or otherwise applicable, will also be referenced below:
The electronic version of the article, as published, may be found here.
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Article published – November 2, 2009
Building a Business: Can small companies lead in “consumer-directed” health care?
Disconnect between consumers, providers needs to be solved
“The only way to keep your health is to eat what you don’t want, drink what you don’t like and do what you’d rather not.” – Mark Twain
Health care reform has become a cause célèbre with potential costs that will threaten many small businesses. That’s one of the reasons I’m attracted to the growing use of “consumer-directed” plans that require each of us to take a more active role in managing the financial side of our own health care.
The New York Times looks at some of these alternatives in “Making Sense of High Deductible Plans“. You should also consider the comments by John Mackey, president of Whole Foods, in his controversial op-ed piece explaining Whole Foods’ approach to health care coverage, a piece that caught the attention of the Obama administration.
Over the years, I’ve repeated ad nauseam my belief that the principal flaw in the health care industry is our lack of individual financial accountability. (more…)
Vol. 51 – Never Give Up! Never, Never, Never!
At first, I figured it was too late to talk about surviving the economic storm we’re in … and then, I thought, hey, this isn’t over.
What does this recession really look like?
Maybe the sense of impending doom has dissipated but the reduced level of business activity and an increasing sense of frugality in a buyer-dominated market are going to be our unbidden passengers for quite a few more miles.
“Let us go into the storm … and through the storm,” said Winston Churchill as he prepared England to confront the Nazi regime in World War II.
As it applies to our current business climate, I thought this might be a touch of hyperbole, but then I recalled that Churchill’s odyssey raged for five years, not just the single year we’ve navigated since September 2008.
[pullquote]“Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.” ~ Winston Churchill[/pullquote]
Imagine Churchill, FDR and others slogging for five dreadful years through the greatest threat to civilization we have known.
How do we carry on the fight over a longer period?
So, how do we get through four more years of this business cycle, a time frame proclaimed by many before employment gets back to 6 percent and more customary growth trends resume?
Consider these few concepts inspired by the triumph and tragedy of those years: (more…)
CEOs: Be a General … and a Scout
I have mentioned on many occasions the Corner Office series in the Sunday NY Times which features an interview by Adam Bryant with a prominent CEO. The questions are consistent but invariably reveal an important reminder of key elements of leadership.
In a recent interview with Jim Rogers, CEO of Duke Energy, Rogers explained how important it is to be on the front lines, to employ the MBWA concept that keeps you in touch with what’s REALLY going on. He also emphasizes a point made repeatedly in Sword Tips … that a strong leadership team is an invaluable cornerstone of successful leadership. In an unusual reference, Rogers mentions it in the context of time management … that he can’t get done what’s on his plate unless he has built a trusted team, clearly shared the company strategy with them and demonstrates his trust in their ability to succeed.
A final reminder is a bugaboo for most business leaders … (more…)