Close Encounters of the Third Degree

Anger 2In an interesting article, The Martial Art of Difficult Conversations, Peter Bregman of the management consulting firm, Bregman Partners, reflects on a few tips to diffuse difficult conversations that are reminiscent of the “close encounters of the third degree” exhibited by Jack Nicholson in Anger Management. If you’re unhappy with your usual predilections in such challenging circumstances, check out Peter’s short course on the key elements needed to manage them more effectively and with significantly better results.

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