5 Powerful Leadership Lessons from the Indianapolis 500
Our leadership prowess is always on the line but nowhere more powerfully than on the starting line at the Indy 500. Y ou're all in, 24/7 for 365 days ...…
Our leadership prowess is always on the line but nowhere more powerfully than on the starting line at the Indy 500. Y ou're all in, 24/7 for 365 days ...…
If you woke up this morning with sugar plums dancing in your head, most likely Santa made it down the chimney ... and Rudolph is stretched out on the ottoman…
“Lary, give this customer a call. We’ve just received an unauthorized return, and I want these shoes sent back.
“Funny how the green shoes don’t fit and the red ones fit perfectly.”
It wasn’t uncommon for the chairman of company North (you may remember him from the 2nd article in our Culture Series, How Are You Paving the Road to Superior Performance) to stop by my office with a message like this.
His remarks were actually a code:
“The red shoes sold well but the green ones the customer bought aren’t selling … so now they’re claiming they don’t fit so they can return them. We’ve had no other such complaints. Tell them we won’t accept them and refuse them at the door if they come back.”
I made a note to contact the customer, figuring I’d call them after lunch when I would be more likely to catch them three time zones away.
No e-mail back then.
This week, two North Bay organizations deserve a round of applause!Amy's Kitchen opens an on-site health care clinicFirst, congratulations to Amy's kitchen for its innovative approach to employee health care. They…
~ Thomas Carlyle
A lady walked into a neighborhood market one day and spoke loudly over the counter to the head butcher.
“Your prices these days are atrocious, Sal. Joe’s Deli across the street is selling your $10 chuck roast for only $5!”
“I know, Mrs. Haggle. I saw the sign. The thing is . . . Joe doesn’t have any chuck roast.”
So, the law of supply and demand rears its head again, some days a beautiful vision, other days an ugly hag. We’re surrounded by her mystique everywhere we go. Traffic is tied up because there are more cars than highway space. Starbuck’s is backed up because people want coffee faster than it can be made. There are no paper clips in the supply room but there’s plenty of fruitcake left in the kitchen.
Supply and demand drove markets long before economists appeared … and its jarring prevalence is unavoidable. One of my favorite examples is (more…)