Ken Lewis, BofA CEO, speaks to Congress
You should read the transcript From Ken Lewis testimony before the Financial Services Committee of the US House of Representatives. It is a reasoned discussion of Bank of America's performance…
Everything I know I learned at McDonalds?
This is a title of a new book previewed by Business Week. It's reportedly as simple to understand as McDonald's menu and recounts some familiar adages. In particular, though, it…
Employees are like napkins . . .
CFO Magazine recently interviewed three business leaders about headcount reductions. There are some valuable nuggets in this article: Cut outputs - not inputs. The cost of hiring and…
Loyalty – an admirable but confusing trait
During this extraordinary time of economic turmoil, many of you have confronted the unwelcome task of evaluating employees when layoffs are required. In my conversations with CEO's, I often find…
Where’s your Communication Plan?
I hate to ask . . . but I wonder if you have taken the time to craft a communication plan for your employees during these extraordinary turbulent times? Business…