PowerPoint? No. Complete sentences? Yes!

learn-leadThe New York Times feature, The Corner Office, generally provides practical advice from CEO’s. This week’s interview with Richard Anderson, CEO of Delta Air Lines, stresses the value of communication and his belief … correctly, I would say … that communication skills are more important than ever with the advent of the Internet and the myriad ways that communication takes place with our professional constituents. Not a PowerPoint slide deck either. Complete sentences.

He also offers his insights about recruiting and interviewing techniques (more…)

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How to manage layoffs

financeCFO Magazine recently published an article about “How to Talk about Layoffs“. It includes some valuable anecdotes about layoff processes that don’t work.

Here are several key themes that bear repeating:

  1. No amount of employee communication is too much. Most business leaders assume employees know much more about strategy or financial challenges than they do. Head off greater problems by keeping everyone informed about what you’re doing and what you’re thinking. (more…)

Continue ReadingHow to manage layoffs